🛡️ Trust & Safety

Safety at PandooCam

Meeting a stranger should feel exciting, not risky. Here is exactly how we moderate PandooCam, what you can do in any chat, and what happens when you report someone.

Three layers keep chats friendly

Moderation is not one switch — it is automated checks, human moderators and the community, working on the same queue.

Automated safeguards

Automated checks run in the background on every match, flagging behaviour that breaks our rules so it can be acted on quickly — without you having to do anything.

Human moderation, 24/7

Real moderators watch over the platform around the clock, across time zones. Flagged chats and reported accounts are reviewed by a person, not just a machine.

Your reports

You are the third layer. A report from you goes into the same review queue as an automated flag — and it is the fastest way to get someone removed from the community.

You are in control of every chat

Five controls, all one tap away, all available the entire time you are in a conversation.

Skip

One tap ends the current chat and finds you someone new. You never have to explain yourself or wait it out.

Mute

Cut the audio instantly while you decide whether to stay or move on.

Block

Blocking stops that person from being matched with you again.

Report

Send the chat to moderation in a couple of taps, with the reason attached.

Leave

Close the tab and you are out. There is no profile to delete and no account to unwind.

The house rules, in short

The full version lives in our community guidelines — this is the part everyone should know before their first chat.

✅ Welcome here

  • Meeting new people and making friends
  • Talking about your day, your country, your language
  • Skipping a chat that is not for you — no explanation needed
  • Keeping your camera off until you feel comfortable

⛔ Never here

  • Nudity, sexual content or anything involving minors
  • Harassment, hate speech, threats or bullying
  • Recording, screenshotting or sharing someone else without consent
  • Spam, scams, promotions or links to other services
  • Being on camera if you are under 18

18+ only. PandooCam is for adults. Accounts found to belong to minors are removed, and we act on reports about them first.

What happens when you report someone

  1. Tap report in the chat

    The report control sits next to skip and block, so it is reachable while the chat is still open.

  2. Pick what happened

    Choosing a reason helps moderation prioritise — harassment and anything involving minors go to the front of the queue.

  3. We review it

    A moderator reviews the report. Depending on what they find, the account can be warned, suspended or permanently removed.

Something urgent, or a report you think was missed? Email us at [email protected] and a human will read it.

Your privacy while you chat

You are a guest by default

No profile, no email, no photo. There is nothing tying a chat to your real identity unless you choose to share it.

We do not record your chats

Your video conversations are not recorded or stored by us. As with any video call, treat the other person as a stranger.

Leave no trace

Close the tab and the session ends. There is no account left behind to manage or delete.

The details of what we do and do not store are in our privacy policy.

Five habits that keep you safe anywhere

  • Keep anything private — documents, addresses, screens — off camera.
  • Do not send money, gift cards or crypto to someone you met in a random chat. Ever.
  • Be slow with personal details: your city and your first name are plenty for a first conversation.
  • If a chat feels off, skip. You do not owe a stranger politeness at your own expense.
  • Under 18? This platform is not for you — come back when you are older.

Want the longer read? We wrote a plain-English guide: is video chat with strangers safe?

Meet someone new, safely

Moderated around the clock, guest by default, and always one tap from leaving.

Start Video Chat